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求助,品牌名和一部分产品的标题不能更改,找客服回复如下,求解决

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发表于 2015-5-4 16:53:59 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式
Dear Seller,

Upon reviewing I could see that you are unable to change the brand name due to matching error of UPC.

The UPC in Amazons catalog is 00707837543242, where as the UPC which you updated is 00707837543235.

*** What are these matching errors and why do they occur?

As the name indicates, these are a result of information mismatch. When the data provided in the feed and the data in the Amazon catalog doesn't match, you will encounter such an error.

*** What needs to be done to resolve this?

If your product is the same as the ASINs, modify your product data to reflect the Amazon catalog values and resubmit.
If your product is different from this ASIN, check that the product identifiers are correct.
If the product identifiers are correct and if you think Amazon's data needs correction, write back with the supporting proofs so that we can investigate further.

******************** Please note that account level submission doesn't work for matching errors. If you want to change your data, please resubmit your modified data via feed.

Thank you for selling with Amazon,

Swathi


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沙发
发表于 2015-5-4 16:57:21 | 只看该作者
说的是你的UPC对不上啊····

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板凳
楼主 | 发表于 2015-5-4 17:19:55 | 只看该作者
AndyLaw 发表于 2015-5-4 16:57
说的是你的UPC对不上啊····

对,是我发现修改品牌名修改不了,还有两个产品的标题也修改不了,所以提问的,回复就是这,前辈这该如何改?在批量模板里更改吗?

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