被投诉知识产权侵权，是不是被人搞了

狙击猪 · 发表于 2020-10-24 08:58:54

我昨天突然收到这样一份邮件，然后listing就变狗了。被投诉侵权，好像是详情页面的侵权。我开了case，客服回复说我页面里有大量的医学名词，还有毒品，迷药，神经药物的单词。但是我就是卖普普通通的洗澡浴球，不可能有这些。是不是被人搞了，然后加上了他的品牌名，然后怕我死不全，又给我加上一大堆不好的词。
Hello,

We are contacting you because we received a report of copyright infringement on the product detail page associated with one or more of your listings. Sellers on Amazon.com are not allowed to use copyrighted text without authorization from the rights holder.

Please modify your product detail page(s) to ensure they do not infringe on the copyright(s) of the rights owner listed below.
If you believe your listing was removed in error, please provide supporting documentation (e.g., letter of authorization, licensing agreement).

How do I submit this information?
Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health and locate the deactiVATion record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.

If you do not provide the information within 90 days, you will receive a request to remove the inventory associated with these listings per our removal policy. Failure to address this request can lead to destruction of your inventory. We consider intellectual property infringement a serious matter. If we receive more complaints about your listings, we may not allow you to sell on Amazon.com.

We may restore this content if the rights owner who reported this infringement retracts the claim. To retract the complaint, the rights owner must send the retraction to us atnotice-retraction@amazon.comor use the retraction function in Brand Registry. The rights owner contact information can be found below.

--fqsnjlsaly@163.com
--fqsnjlsaly@163.com

Learn more about this policy in Seller Central Help
You can view your account performance or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.